School of Humanities and Tourism Management

Executives / Faculty Members

School of Humanities and Tourism Management — BU Executives — A.Teepakorn Kampitak
A.Teepakorn Kampitak
Chairperson, Airline Business Management Department

Education

Business-English Assumption University (ABAC)
International Hospitality and Tourism Management Mahidol University International College (MUIC)

Expertise

  • Airline Safety Management
  • Airline Security Management and Awareness
  • Safety Onboard
  • Inflight Passenger Service
  • Full-Service Airlines
  • Airline Marketing
  • Airline Management
  • Airline Strategic Management
  • Service Marketing
  • Service Design Thinking
  • Business Management
  • Service Excellence Management
  • Essential Customer Service Skills
  • Customer Service Operations Management
  • Customer Relationship Management (CRM)

Professional Experience

13 years of experience in the aviation industry

Former Cabin Crew, Blue Ribbon Class, Bangkok Airways

Former Cabin Crew, Qatar Airways

Specialized in Inflight Passenger Service, Customer Relationship Management (CRM), Airline Strategy Management, and Service Design Thinking with focus on innovation in the aviation business

 

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